Highly Effective HVACR Techs Earn More

Has your boss ever described you with any of the following? Do you know others who might be described with any of these?

· He always looks like Joe Slob! And he leaves a mess behind wherever he goes!
· He just can’t seem to show up on time.
· He too often forgets to fill out the paperwork. Or he fills it out wrong and the secretary has to hunt him down.
· He gets too few calls or installs done.
· He just can’t seem to take charge. When the supervisor is not around he just stands around when he runs out of work.
· He just won’t ever read directions. Or learn about new models. Even when you send him to training he just sits in the back and talks.
· He has to go back a 2nd time or more for every 4th call or we have to send someone else to redo his work.
· He seems to make customers unhappy. Or down right angry.
· He is always going back to the truck or the shop to get something because he never has what is needed when it is needed.

If so, soon the boss may be saying; “Sorry we just can’t use you any more.”
When I was 17 I worked part time doing HVAC installs while I was going to school. One day when I called in I heard those dreaded words, “Well, don’t call us, we will call you if we need you.” Of course, I never heard from them again. I had been observed doing several of the things on the above list. And I had called in sick several times. To tell the truth it was too much partying.

Several years later, and much experience wiser I was hearing these kinds of things.

· There is a little something extra on your check this week.
· Thanks for doing such a great job.
· Stick this in your billfold and take the wife out to eat this weekend.
· You know there is an opening for the Service Manager’s job coming up, would you be interested?
· Would you show Joe how to fill his Time Card out right?
· I just put that nice letter we got from one of your customers on the bulletin board.
· Starting next week your check will be a little larger than it has been.
· We are putting on an extra crew and I would like you to take charge.
· We will have to cut some help back this winter but we want you to stay.
· That new customer asked for you by name.
· She said she would have cupcakes setting out for you when you get there.
As I visited with former students and with advisory committee members from HVACR companies all over the United States I have collected ideas of what it takes to make a highly effective technician.
In the coming weeks we will be discussing how Highly Effective HVACR Technicians use these strategies to be successful. If you will study these strategies and apply them to your own life and career you will find your income increasing and your career moving forward.

Learn more at www.LearningHVACR.com or contact mark@LearningHVACR.com