Thursday, February 1, 2007

What it takes to make a Highly Effective HVACR Technician

Highly effective Heating, Ventilation, Air Conditioning and Refrigeration (HVACR) technicians are effective because they do specific things in specific ways. Modeling the behaviors of highly effective HVACR Technicians will lead you to becoming highly effective. Becoming highly effective can lead to higher pay, promotions and even your own business.

I am a licensed Oklahoma mechanical contractor, NATE certified HVACR technician, nationally certified teacher and national career and technical teacher of the year. I have spent over forty years as an HVACR technician, employer of HVACR technicians and trainer/educator of HVACR technicians. I have helped hundreds of people prepare for the Oklahoma Journeyman and Contractor exams. My former students are working for or running HVACR companies and maintenance departments all over Oklahoma and in several other states. As I visited with these former students and with advisory committee members from HVACR companies all over the United States I have collected the strategies that it takes to make a highly effective HVACR technician.

  1. Pay attention to what is going on; what you see and hear is what you get.
  2. Know what you are doing; not knowing costs money.
  3. Minimize the mess; messes cost customers.
  4. Make the Company look good; a good image attracts customers.
  5. Always ask why; finding the cause is worth the effort.
  6. Create customer capital; you can bank on it.
  7. Cut back on call backs; call backs cost big bucks.
  8. Give more than is asked for; receive more than requested.
  9. Put it in writing; if it’s not in writing it doesn’t exist.
  10. Be a good helper; even if you are in charge.
  11. Be Prepared; doing it twice costs twice the price.
  12. Be organized; do more with less.
  13. Keep up on the latest; what you don’t know can really hurt.

In this program you will learn how Highly Effective HVACR Technicians use these 13 strategies to be successful. If you will study these strategies and apply them to your own life and career you will find your income increasing and your career moving forward.

But only you can apply these strategies. The strategies will not happen by themselves. Your boss cannot do it for you. Your spouse can not do it for you. No teacher or mentor can do it for you. You must take control of your life and your career.

If you keep doing what you've always done, you'll keep getting what you've always gotten. If you want something different, you're going to have to do something different!

Learn more at www.LearningHVACR.com or contact mark@LearningHVACR.com